Q1: Is it mandatory to sign up to WishFree.com if you want to play a game?

 

Yes, it is mandatory to sign up to WishFree.com to play any of our games. It is also mandatory to provide complete and accurate information about yourself on your profile such as your FULL LEGAL name and your Profile picture in which you are clearly visible.

 

Q2: How can I sign up to WishFree.com?

 

Visit http://www.wishfree.com/ and provide your full legal name and your email address on the Subscribe Now form. You can also use your social network accounts such as Facebook, Twitter or LinkedIn to sign in easily and quickly with a single click.

 

Q3: What are the minimum qualification criteria for the game?

 

You need to be 18 years and above to play our games since you are entering into a contract with WishFree.com when you log on. You need to make sure you have provided complete and accurate information about yourself on our profile; this includes an authentic picture where you are visible and your FULL LEGAL name as per your ID card/Passport/driving license. You need to have an account on at least one of the following social networking site; Facebook OR Twitter.

 

Q4: What if I don’t have a Facebook and Twitter account? How can I play?

 

The schedule of our future games is usually given way before the actual game date, so until then it is advisable that you either make a Facebook account or a Twitter account. It is mandatory to have at least one of these accounts but not both.

 

Q5: What do I do when I have forgotten my password of my WishFree.com account?

 

On the Home Page you will see a “Forgot Password” option, Click that and follow the steps or go directly to this page through the following link: http://www.wishfree.com/ForgotPassword.aspx

You can change or reset the password for your WishFree.com account by providing your email address which you entered to signup. An email will be sent to the provided address with instructions on how to change your password.

 

Q6:How can I change my current password?

 

There is a “Change Password” option available on the top right corner of your Dashboard. Click on that to change your password.

 

Q7:How can I play for the prizes for different countries than my own?

 

We are sorry but for the time being we do not offer this feature. A player can ONLY play those games which are available in his/her country.

 

Q8:Do I play for the country where I am residing right now or the one I am originally from i.e. my nationality?

 

Do I play for the country where I am residing right now or the one I am originally from i.e. my nationality?

 

Q9:How can I play the games featured on WishFree.com?

 

Anyone can play our games as long as they are of the legal age (18 and above) and they have subscribed to WishFree.com with their complete and accurate information. Also, a person can only play the games being featured in their country. When the game starts follow these steps;

 

1. Click on “GRAB”

 

2. Enter the letters showing in the dialogue box (Captcha code) and click “Proceed” or simply press ENTER.

 

3. For the next step, share on Twitter OR Facebook. You DO NOT have to enter a custom message. A message will be shared or tweeted on your behalf on your respective profile.

 

4. Repeat the process by clicking the “Here” button.

 

5. If you are the current holder of the prize you will be notified. If you receive the notification, it does not mean you have the prize permanently because someone else can grab the prize from you. Keep clicking the “Refresh” button until the system brings you back in the race to win the prize and keep playing until the time ends.

 

6. Keep repeating the steps and keep grabbing to be the last unique grabber or the most grabber or both.

 

7. Before the game begins invite as many friends as you can to sign up and play alongside you to increase your chances of winning. Your friends can play for countries other than yourself or even the same country depending on where they reside. You will also win the same prize if any of your invited friends wins the game you both are playing.

 

Q10: What is a “Captcha”?

 

A Captcha is a type of challenge-response test used in computing as an attempt to ensure that the response is generated by a person (Wikipedia). We have used Captcha in our games to make sure that a human being is playing our game. It is done to provide fairness and equal opportunity in our games so no one can automate the system instead of physically playing.

 

Q11:How can I increase my chances of winning?

 

On the Dashboard, click on the “View All Upcoming Games” option. You will see a list of upcoming games. Subscribe to as many games as you want and you will start receiving alerts for those games.

 

Q12:How can I increase my chances of winning?

 

You can increase your chances of winning by the following;

 

• Invite as many friends as possible and play our games along with them because you can win through them. If any of your invitee wins the game you both are playing, you will win the same prize as your friend. So make sure that you also inform or remind your friends to play the game.

 

• You have to play consistently throughout the game to make sure that you have the most grabs and to be playing until the end to win the unique grab.

 

• It will be very helpful to have a reliable internet connection and computer to make sure that no interruptions occur during the game.

 

• Before the game starts make sure there are no interruptions and you are free from your daily routine so you can concentrate fully and solely on the game.

 

Q13:What should I do if I am the current grabber or currently hold the prize while playing a game?

 

If you are the current holder of the prize during the game, you will be notified. If you receive the notification, it does not mean you have the prize permanently because someone else can grab the prize from you. Keep clicking the “refresh” button until the system brings you back in the race to win the prize and keep playing until the time ends.

 

Q14:What is the “Last Unique Grabber” concept?

 

We have equal opportunities for everyone playing the WishFree.com games. During the game it is not necessary that the last person holding the prize is the winner. You need to be holding the prize at a time when no one else is.

 

For you to understand the “Last Unique Grabber” concept better here is an example - Last Unique Grabber is the person who grabs the prize in a time frame unique from others.

 

For example if there are three people who grabbed at 9:59, two people who grabbed it at 9:58 but one person grabbed it at 9:57. The person who grabbed it at 9:57 is the unique grabber.

 

The last unique grabber is the person who held the prize closest to the end time and at a time which is separate from other players, thus making it a unique time. So whereas you will be using your skills to play this game, LUCK will also be an important ingredient in the recipe of your game.

 

Q15:Who are my “invited” friends?

 

Your invited friends are those who have accepted your email request to join WishFree.com or have clicked on your Unique Referral link available on your Dashboard and the invite page. You can invite your friends via your social networks such as Facebook, Twitter, Google+, emails or by any other means. It is important for your social network circle to join by clicking on the unique referral link to be considered your invitees. Unless your friend clicks on your referral link to join, they will not be considered your invitees and you will not be able to win through them.

 

Q16:How will I win if one of my invited friend wins?

 

we encourage our users to invite as many friends as possible. If you and your friend are playing the same game and your invited friend wins, you also win the same prize, whether you win or not. It is however, mandatory that you are playing the game along with your friend. If you were not playing the game your invited friend has won you will not get the reward.

 

Q17:How can I invite my family and friends?

 

There are two ways of inviting your family and friends to WishFree.com

 

1. Invitations can be sent via email. You can import your contacts from your email service including Gmail, Yahoo and Hotmail through the following link http://www.wishfree.com/invitefriends.aspx. During the import process we do not store your email account password and the whole process is handled at your email service provider’s end. An email will be sent to the friends you have invited consisting of a link which they have to click in order to join through you.

 

2. You can share your Unique Referral Link, available on your Dashboard and the invite page, via your social networks such as Facebook, Twitter, Google+, emails or by any other means. It is important for your social network circle to join by clicking on the unique referral link to be considered your invitees. Unless your friend clicks on your referral link to join, they will not be considered your invitees and you will not be able to win through them.

 

Q18:How can I use my referral code to invite my friends?

 

You can share your Unique Referral Link, available on your Dashboard and the invite page, via your social networks such as Facebook, Twitter, Google+, emails or by any other means, to invite your friends. It is important for your social network circle to join by clicking on the unique referral link to be considered your invitees. Unless your friend clicks on your referral link to join, they will not be considered your invitees and you will not be able to win through them.

 

Q19: If my friend had won the prize and I won because he/she was my referred friend, if he/she gets disqualified what will happen to my prize?

 

After a winner wins any of our games, we ask them to provide us some information through our winner information form. If by any chance the winner gets disqualified after the verification process, you will also get disqualified. The prize is for the last unique grabber and if you have invited the last unique grabber. If he/she wins after verification you will also win and vice versa.

 

If however, the information provided by your friend is accurate and the information provided by you does not match your profile information at the time when the game was played, only you will be disqualified.

 

Q20: How can a winner claim his/her prize?

 

The management of WishFree.com will contact the winners by email (support@wishfree.com) to ask them for their account and other details for verification purposes. The winner is required to submit his/her information within a week after the winner receives the email from the WishFree support team. Failure to submit information within a week will immediately lead to disqualification.

 

Only for those winners who have sent the support team their information within a week, the information provided by them will be verified. After the information has been verified the winner will get his/her prize at the end of the month of the game won by the winner, for e.g. winners of the game played throughout April 2012 will be given their prizes by the end of April 2012.

 

If any of the information provided by the winner in the winner information form does not match the information on the winner’s profile when he/she was playing the game, he/she will be disqualified and the runner up will win.

 

Q21: How will the monetary prizes be given and in which currency?

 

Monetary prizes will be transferred to the winners’ bank accounts. The management of WishFree.com will contact the winners to acquire such details. The prizes for each country are mentioned on the game with the currency given. Most of the countries are paid in their national currency but there are some exceptions. Unless otherwise mentioned you will be paid in US ($) Dollars.

 

Q22: How can I see the winners and prizes of the previous games?

 

1. You can click on the “view all previous games” link on home page

 

2. You can click on the “view all previous games” link on your Dashboard.

 

3. You can also directly click on the following link; http://www.wishfree.com/Compaign/ListCompaigns.aspx?lt=previous On this page you can click on any game to view its winners and other information.

 

4. To view the details of the games you have participated in; go to your profile page by clicking on your name on the top right corner on the dashboard.

 

Q23: Where can I see the timely updates of the game I am presently playing?

 

Timely updates for the game you are currently playing are available throughout the game right below your game screen.

 

Q24: Where can I see upcoming games and their prizes?

 

To view our upcoming games you have the following three options available

 

1. You can click on the “view all upcoming games” link on home page.

 

2. You can click on the “view all upcoming games” link on your Dashboard.

 

3. You can also directly click on the following link; http://www.wishfree.com/Compaign/ListCompaigns.aspx?lt=upcomming On this page you can click on any game to view the details and prizes.

 

Q25: “You are currently signed in from another location. Would you like to end that session and login from here?” I am getting this message, what should I do now?

 

This warning occurs if you are trying to log in using the same account but from different locations, computers or browsers. You can play a game only through a single login session. So if this warning occurs you have two options;

 

1. If your click “YES” all your other session will expire and you will be logged in through this browser only.

 

2. If you click “NO” the other session will stay logged in and this session will expire.

 

Q26: What are the different ways in which I can earn points?

 

Follow the below mentioned Tips & Tricks to earn points, these are also mentioned on your dashboard.

 

• Enjoy subscription with free bonus points! Subscribe and earn 25 bonus points.

 

• Invite people from all over the world to earn 5 points for every new connection.

 

• Poke your friends and remind them to join WishFree.com and get 1 point.

 

• Your friends need a Nudge! Wake them up to join WishFree.com and get 1 point.

 

• Slap your friends on the back! Remind them to join WishFree.com and get 1 point .

 

• Push your contacts to invite others to earn 1 point .

 

• Earn 25 points every time someone accepts your invitation.

 

• Share with your family and friends regularly and earn 5 points every time.

 

• Every time someone joins by clicking your referral link you get 30 points.

 

• Ask your contacts to invite others and get 2 points for every invitation sent by them.

 

• On every Grab within a game you will get 5 points.

 

 

Q27: What is the benefit of the points I have earned?

 

In the near future you will be rewarded for these points. So stay tuned for the updates.

 

Q28: What is the purpose of “Poke” “Push” and “Nudge” on my Dashboard?

 

These are all friendly and fun ways to remind your friends that your email requesting them to join WishFree.com is still pending.

 

Q29: In any game if two or more people have the same number of grabs and can be eligible for the prize, what criteria is there to determine the winner?

 

Incase a scenario likes this occurs. WishFree.com has laid out a procedure which must be followed and stats which must be checked before a winner is announced;

 

Most Grabber will be judged by mentioned below stats :-

 

If any of the stats are equal for more than one winner then we check next statistics for winning criteria.

 

1) Most Grabs

 

2) Total Invitations Accepted

 

3) Total Points

 

4) Last Grab Completed (Person who completed last grab first will be the winner)